Privacy Policy

Last Updated: August 5, 2025

Privacy Policy for Coaching Resource Hub

This Privacy Policy describes how Coaching Resource Hub ("we", "our", or "us") collects, uses, and shares information about you when you use our website and Study Hub feature.

1. Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your email address and password (encrypted).
• Study Data: We collect and store the study logs and learning reflections you create, including:
  • Study activity names and descriptions
  • Hours spent on activities
  • Categories and dates
  • Learning reflections and insights

Information Automatically Collected

• Usage Data: We may collect information about how you access and use the Study Hub, such as login times and feature usage.
• Technical Data: We may collect your IP address, browser type, and device information for security and functionality purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Enable you to create, save, and manage your study logs and reflections
• Maintain Your Account: Authenticate your access and associate your data with your account
• Improve Our Services: Understand how users interact with our platform to enhance functionality
• Communicate: Send you service-related notifications (we do not send marketing emails)
• Security: Protect against unauthorized access and maintain data integrity

3. Data Storage and Security

• Storage: Your data is stored securely using Supabase, a secure cloud database service
• Encryption: Passwords are encrypted and we use secure HTTPS connections
• Access: Only you can access your personal study data through your authenticated account
• Retention: We retain your data as long as your account is active or as needed to provide services

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• Legal Requirements: If required by law or in response to valid legal requests
• Protection: To protect the rights, property, or safety of our users or others
• Service Providers: With trusted third-party services that help us operate our platform (currently only Supabase for data storage)

5. Your Rights and Choices

You have the right to:

• Access: View all your study logs and reflections at any time
• Edit: Modify or update your information
• Delete: Remove individual entries or permanently delete your entire account and all associated data
• Export: Download your data in document format at any time
• Self-Service Account Management: Change your password and manage your account settings independently
• Opt-out: You can stop using the service at any time

Account Deletion

You can permanently delete your account at any time through your Account Settings. This will:

• Immediately remove all your study logs and learning reflections
• Delete your account credentials and personal information
• Cannot be undone once confirmed
• We recommend exporting your data first if you want to keep a copy

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

7. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date and, where appropriate, through email notification.

10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@forwardfocus-coaching.co.uk
Website: https://forwardfocus-coaching.co.uk

11. Data Controller

This website is maintained by Forward Focus Coaching as an educational resource for the coaching community.

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By using the Coaching Resource Hub and Study Hub, you acknowledge that you have read and understood this Privacy Policy.