Business Forms & Legal Documents for UK Coaches
Comprehensive collection of professional business forms, contracts, and legal documents specifically designed for UK coaching practices, ensuring compliance with UK law and professional standards.
📄 Essential Coaching Contracts
1. Professional Coaching Agreement (UK Standard)
Purpose: Establish clear terms of engagement between coach and client.
Key Contract Sections:
1. Parties to the Agreement
This Agreement is entered into on [DATE] between:
Coach: [Name], trading as [Business Name]
Registered Address: [Address]
Company Number: [If applicable]
Client: [Name]
Address: [Address]
2. Services Provided
The Coach agrees to provide professional coaching services including:
- One-to-one coaching sessions
- Duration: [60/90 minutes] per session
- Frequency: [Weekly/Fortnightly/Monthly]
- Format: [In-person/Online/Hybrid]
- Location: [Address/Platform]
3. Fees and Payment Terms
Session Rate: £[Amount] per session (plus VAT where applicable)
Package Rate: £[Amount] for [Number] sessions
Payment Terms:
- Payment due within 7 days of invoice
- Late payment interest: 8% above Bank of England base rate
- Accepted methods: Bank transfer/Card/PayPal
VAT Registration Number: [If applicable]
4. Cancellation Policy
- 24 hours notice required for cancellation/rescheduling
- Less than 24 hours notice: Full session fee charged
- No-show: Full session fee charged
- Coach cancellation: Session rescheduled at client convenience
- Force majeure provisions included
5. Confidentiality Clause
The Coach agrees to maintain strict confidentiality except:
- Where required by law
- Where there is risk of harm to self or others
- Where explicitly agreed in writing
- For professional supervision (anonymised)
6. Limitations and Disclaimers
- Coaching is not therapy, counselling, or medical treatment
- Results cannot be guaranteed
- Client responsible for their own decisions and actions
- Coach maintains professional indemnity insurance
7. Data Protection (UK GDPR)
Personal data will be processed in accordance with:
- UK General Data Protection Regulation
- Data Protection Act 2018
- Full privacy policy available at: [Website/Document]
8. Termination Clause
Either party may terminate with 14 days written notice
Immediate termination permitted for:
- Breach of contract
- Professional misconduct
- Non-payment of fees
9. Governing Law
This Agreement is governed by the laws of England and Wales
Disputes subject to exclusive jurisdiction of English courts
2. Corporate Coaching Agreement (Three-Way)
For coaching sponsored by employers:
Additional Parties:
Organisation: [Company Name]
Companies House Number: [Number]
VAT Number: [Number]
Authorised Representative: [Name, Title]
HR Contact: [Name, Email, Phone]
Key Modifications:
Confidentiality Boundaries
- What remains confidential to coachee
- What can be shared with organisation
- Progress reporting requirements
- Success metrics and evaluation
Invoice and Payment
- Invoice to organisation
- Purchase order requirements
- Payment terms (typically 30 days)
- Expenses policy
Intellectual Property
- Materials developed during coaching
- Organisational vs. personal insights
- Use of company information
3. Group Coaching Agreement
For multiple participants:
Special Provisions:
Group Dynamics
- Mutual confidentiality requirements
- Respectful communication guidelines
- Attendance expectations
- Group size limitations
Individual vs. Group Content
- What's shared in group
- Individual check-ins available
- Private coaching add-ons
- Group materials access
💼 Business Setup Forms
1. Sole Trader Registration Checklist
HMRC Registration Requirements:
- [ ] Register for Self Assessment within 3 months
- [ ] Unique Taxpayer Reference (UTR) obtained
- [ ] National Insurance contributions understood
- [ ] VAT registration (if turnover exceeds £90,000)
- [ ] Business bank account opened
- [ ] Accounting system established
- [ ] Insurance policies in place
Documentation Needed:
- National Insurance number
- Proof of identity
- Business start date
- Business address
- Estimated annual income
- Business description
2. Limited Company Setup Forms
Companies House Requirements:
- [ ] Choose company name (check availability)
- [ ] Registered office address
- [ ] Directors and shareholders details
- [ ] SIC code selection (coaching: 85600)
- [ ] Articles of Association
- [ ] Memorandum of Association
- [ ] Statement of Capital
- [ ] PSC (People with Significant Control) register
Post-Incorporation:
- [ ] Corporation Tax registration
- [ ] VAT registration (if applicable)
- [ ] PAYE setup (if employing)
- [ ] Workplace pension (if applicable)
- [ ] Business bank account
- [ ] Accounting software setup
3. Partnership Agreement Template
For coaching partnerships:
PARTNERSHIP AGREEMENT
Date: _______________
Partners:
1. Name: _____________ Share: ____%
2. Name: _____________ Share: ____%
Business Details:
Partnership Name: ___________________
Business Address: ___________________
Start Date: ________________________
Capital Contributions:
Partner 1: £________
Partner 2: £________
Profit/Loss Sharing:
According to partnership shares above
Decision Making:
- Unanimous required for: [List]
- Majority sufficient for: [List]
Dissolution Terms:
- Notice period: 3 months
- Buy-out provisions included
- Client allocation method defined
📊 Financial Forms & Templates
1. Professional Invoice Template
[YOUR LOGO/HEADER]
INVOICE
Invoice Number: INV-2024-001
Date: [Date]
Due Date: [Date + 7/14/30 days]
From:
[Your Name/Business]
[Address]
[Email]
[Phone]
VAT Number: [If applicable]
To:
[Client Name]
[Client Address]
[Client Email]
Services Provided:
Description Quantity Rate Amount
---------------------------------------------------------------
Coaching Session - [Date] 1 £150.00 £150.00
Coaching Session - [Date] 1 £150.00 £150.00
Email Support - [Month] 1 £50.00 £50.00
Subtotal: £350.00
VAT (20%): £70.00
TOTAL DUE: £420.00
Payment Terms: Due within 7 days
Payment Methods:
- Bank Transfer: Sort Code: XX-XX-XX, Account: XXXXXXXX
- PayPal: [email]
Thank you for your business!
2. Expense Claim Form
BUSINESS EXPENSE CLAIM
Period: From _______ To _______
Employee/Contractor: _______________
Date Description Category Amount Receipt?
------------------------------------------------------
[Date] [Item] [Travel] £XX.XX [Y/N]
[Date] [Item] [Training] £XX.XX [Y/N]
[Date] [Item] [Marketing] £XX.XX [Y/N]
Total Claim: £______
Approved by: __________ Date: _______
Mileage Claims:
Date From To Miles Rate Amount
-----------------------------------------------
[Date] [A] [B] [XX] 45p £XX.XX
3. Payment Receipt Template
PAYMENT RECEIPT
Receipt Number: REC-2024-001
Date: [Date]
Received From: [Client Name]
Amount: £[Amount]
Payment Method: [Bank Transfer/Card/Cash/Cheque]
For: Coaching Services - [Description]
Remaining Balance: £[Amount] / PAID IN FULL
Received by: [Your Name]
[Your Business Name]
📋 Client Management Forms
1. Client Onboarding Checklist
New Client Setup:
- [ ] Chemistry session completed
- [ ] Coaching agreement signed
- [ ] GDPR consent obtained
- [ ] Invoice sent
- [ ] Payment received/arranged
- [ ] Welcome pack sent
- [ ] First session scheduled
- [ ] Session link/location confirmed
- [ ] Pre-coaching questionnaire sent
- [ ] Resources folder shared
- [ ] Communication preferences noted
- [ ] Emergency contact obtained
2. Session Record Card
CLIENT SESSION RECORD
Client Name: _________________
Session Date: ________________
Session Number: ____ of ____
Duration: ______ minutes
Format: [In-person/Online]
Session Focus:
_____________________________
Key Topics Discussed:
1. __________________________
2. __________________________
3. __________________________
Actions Agreed:
- [ ] _______________________
- [ ] _______________________
- [ ] _______________________
Next Session:
Date: _______________________
Focus: ______________________
Coach Notes (Confidential):
_____________________________
_____________________________
Follow-up Required:
- [ ] Email resources
- [ ] Check in mid-week
- [ ] Review homework
3. Client Progress Report
For corporate sponsors or periodic reviews:
COACHING PROGRESS REPORT
Client: ______________________
Report Period: _______________
Sessions Completed: ____ of ____
Original Objectives:
1. __________________________
2. __________________________
3. __________________________
Progress Assessment:
Objective 1: [0-25-50-75-100%]
Objective 2: [0-25-50-75-100%]
Objective 3: [0-25-50-75-100%]
Key Achievements:
• ___________________________
• ___________________________
• ___________________________
Challenges Encountered:
• ___________________________
• ___________________________
Recommended Next Steps:
• ___________________________
• ___________________________
Report Prepared by: __________
Date: _______________________
🔒 Data Protection Forms
1. GDPR Privacy Notice Template
PRIVACY NOTICE FOR COACHING CLIENTS
Last Updated: [Date]
Data Controller: [Your Name/Business]
Contact: [Email]
ICO Registration: [Number if applicable]
What Information We Collect:
• Name and contact details
• Session notes and recordings
• Progress assessments
• Payment information
• Emergency contact details
Legal Basis for Processing:
• Contract performance
• Legitimate interests
• Explicit consent (sensitive data)
How We Use Your Information:
• Provide coaching services
• Schedule appointments
• Process payments
• Maintain session records
• Professional supervision (anonymised)
Data Retention:
• Active clients: Duration of engagement
• Inactive clients: 7 years (insurance requirements)
• Financial records: 6 years (HMRC requirements)
Your Rights:
• Access your data
• Correct inaccuracies
• Request deletion
• Data portability
• Object to processing
• Lodge complaint with ICO
Security Measures:
• Encrypted digital storage
• Locked physical filing
• Password protected devices
• Secure communication channels
• Limited access controls
Third Party Sharing:
• Not shared except legal requirements
• Professional supervisor (anonymised)
• With explicit written consent only
Contact: [Email] for any queries
ICO: www.ico.org.uk for complaints
2. Data Subject Access Request Form
DATA SUBJECT ACCESS REQUEST
Request Date: ________________
Requester Name: ______________
Relationship to Data: [Self/Authorised Representative]
Information Requested:
- [ ] All personal data held
- [ ] Specific data: ___________
- [ ] Processing purposes
- [ ] Recipients of data
- [ ] Retention periods
- [ ] Source of data
Format Preference:
- [ ] Electronic (encrypted)
- [ ] Hard copy (registered post)
Identity Verification:
- [ ] Passport/Driving licence copy
- [ ] Proof of address
- [ ] Authority (if representative)
Response Due: Within 30 days
Extension Possible: Complex requests
Fee: No fee unless excessive/repeated
💷 VAT & Tax Forms
1. VAT Registration Checklist
When to Register:
- Turnover exceeds £90,000 in 12 months
- Expected to exceed threshold in 30 days
- Voluntary registration benefits
Registration Requirements:
- [ ] Government Gateway account
- [ ] Business bank details
- [ ] Turnover figures
- [ ] Business activity description
- [ ] Effective date selection
- [ ] VAT scheme choice (standard/flat rate)
Flat Rate Scheme (Coaching):
- Limited cost business: 16.5%
- Other coaching services: 12%
- Simplified accounting
- Cannot reclaim VAT on purchases
2. Self Assessment Checklist
Records to Maintain:
Income:
- [ ] All coaching income
- [ ] Workshop/training fees
- [ ] Product sales
- [ ] Affiliate commissions
- [ ] Other business income
Expenses:
- [ ] Professional insurance
- [ ] Professional memberships
- [ ] Training and CPD
- [ ] Marketing costs
- [ ] Travel expenses
- [ ] Home office costs
- [ ] Technology/software
- [ ] Professional supervision
- [ ] Accounting fees
- [ ] Banking charges
Key Dates:
- Register by: 5 October
- File return by: 31 January (online)
- Pay tax by: 31 January
- Payment on account: 31 July
📑 Policy Documents
1. Cancellation Policy Template
CANCELLATION & RESCHEDULING POLICY
Notice Required: 24 hours minimum
Cancellation:
• 24+ hours notice: No charge, session rescheduled
• Less than 24 hours: Full session fee charged
• No-show: Full session fee charged
• Emergencies: Considered case-by-case
Rescheduling:
• 24+ hours notice: Unlimited rescheduling
• Less than 24 hours: One courtesy reschedule
• Pattern of rescheduling: Discussion required
Coach Cancellation:
• Maximum effort to give notice
• Priority rescheduling offered
• No charge to client
• Compensation for late cancellation
Package Sessions:
• Must be used within agreed timeframe
• Extensions considered case-by-case
• No refunds for unused sessions
2. Complaints Procedure
COMPLAINTS HANDLING PROCEDURE
We aim to resolve any concerns quickly and fairly.
Step 1: Informal Discussion
• Raise concern directly with coach
• Most issues resolved at this stage
• Response within 48 hours
Step 2: Formal Complaint
• Submit in writing via email
• Include specific concerns and desired outcome
• Acknowledgement within 48 hours
• Full response within 14 days
Step 3: Professional Body
• If unresolved, contact:
- ICF UK (if ICF member)
- EMCC UK (if EMCC member)
- AC (if AC member)
Step 4: Legal Remedies
• Small claims court
• Alternative dispute resolution
• Legal advice recommended
Records:
• All complaints logged
• Outcomes documented
• Learnings implemented
3. Safeguarding Policy
SAFEGUARDING POLICY
Commitment:
We are committed to safeguarding all clients, particularly vulnerable adults.
Principles:
• Everyone has right to protection
• Welfare is paramount
• Confidentiality balanced with safety
Procedures:
• Risk assessments conducted
• Boundaries maintained
• Concerns reported appropriately
• Records kept securely
Reporting Concerns:
• Immediate danger: Call 999
• Adult safeguarding: Local authority
• Professional advice: Supervision
• Documentation: Contemporaneous notes
Training:
• Safeguarding training completed
• Regular updates undertaken
• Supervision discusses safeguarding
📝 Marketing & Sales Forms
1. Discovery Call Script/Form
DISCOVERY CALL TEMPLATE
Duration: 30 minutes
Purpose: Mutual fit assessment
Introduction (2 mins):
• Thank for interest
• Outline call structure
• Confirm time available
Their Situation (10 mins):
• What brings you to coaching?
• What's your current situation?
• What would you like to change?
• What's important about that?
Their Goals (5 mins):
• What does success look like?
• By when would you like this?
• What's at stake?
• What have you tried?
About Coaching (5 mins):
• Explain coaching approach
• Outline typical process
• Share success stories
• Address concerns
Next Steps (5 mins):
• Package options
• Investment levels
• Decision timeframe
• Chemistry session booking
Follow-up (3 mins):
• Send proposal
• Book chemistry session
• Answer final questions
2. Testimonial Request Template
Subject: Quick Favour - Your Feedback
Hi [Name],
I hope you're well and still enjoying the progress from our coaching work together.
I'm updating my website and would love to include a testimonial from you, if you're comfortable sharing your experience.
Some questions to consider:
• What specific challenge did coaching help with?
• What results or changes have you noticed?
• What was most valuable about our work together?
• Would you recommend me to others? Why?
A few sentences would be perfect. Also, please let me know:
• Can I use your full name?
• Can I mention your role/company?
• Would you prefer to remain anonymous?
No pressure at all - only if you're happy to.
Many thanks,
[Your name]
P.S. Happy to reciprocate with a LinkedIn recommendation!
📂 Administrative Forms
1. Coaching Log Book
ANNUAL COACHING LOG
Year: _______
Month: _______
Date | Client | Type | Duration | Fee | Paid | Notes
-------|---------|------|----------|-----|------|-------
| | | | | |
| | | | | |
Monthly Summary:
Sessions Delivered: _____
Hours Coached: _____
Income Generated: £_____
Outstanding Payments: £_____
CPD This Month:
• ________________________
• ________________________
Supervision Sessions:
• Date: _____ Topics: ______
2. Client Database Template
Field | Example |
---|---|
Client ID | CL001 |
Full Name | Jane Smith |
jane@email.com | |
Phone | 07XXX XXXXXX |
Start Date | 01/01/2024 |
Package | 6 sessions |
Rate | £150/session |
Sessions Used | 3 of 6 |
Next Session | 15/02/2024 |
Payment Status | Paid |
Notes | Prefers morning sessions |
Goals | Career transition |
Emergency Contact | John Smith - 07XXX XXXXXX |
⚖️ Legal Compliance Checklist
Essential Legal Requirements:
Insurance:
- [ ] Professional indemnity (£1m minimum)
- [ ] Public liability (£1m minimum)
- [ ] Cyber liability
- [ ] Business contents
Registrations:
- [ ] ICO (if processing data)
- [ ] HMRC (self-assessment/corporation tax)
- [ ] Companies House (if limited)
- [ ] VAT (if applicable)
- [ ] Professional body membership
Policies Required:
- [ ] Privacy policy
- [ ] Terms and conditions
- [ ] Complaints procedure
- [ ] Safeguarding policy
- [ ] Equality and diversity
Records to Keep:
- [ ] Client agreements
- [ ] Session records (7 years)
- [ ] Financial records (6 years)
- [ ] Insurance documents
- [ ] CPD certificates
- [ ] Supervision notes
💡 Best Practices for Forms
DO:
- Review and update annually
- Get legal advice when needed
- Keep multiple backups
- Use secure storage
- Version control documents
- Test forms before using
- Maintain consistency
DON'T:
- Use generic templates without customising
- Ignore legal requirements
- Share client information
- Forget GDPR compliance
- Skip insurance requirements
- Avoid written agreements
- Neglect record keeping
📚 Resources & Support
Professional Bodies:
- ICF UK: www.coachfederation.org.uk
- EMCC UK: www.emccuk.org
- AC: www.associationforcoaching.com
- CIPD: www.cipd.co.uk
Legal Support:
- FSB: Federation of Small Business (legal helpline)
- Law Society: Find a solicitor service
- Citizens Advice: Free business advice
- ACAS: Employment law guidance
Business Support:
- HMRC: Tax and VAT guidance
- Companies House: Company registration
- ICO: Data protection registration
- British Chambers of Commerce: Local business support
Insurance Providers:
- Hiscox: Professional indemnity specialists
- Simply Business: Comparison service
- Towergate: Coaching insurance specialists
- Professional associations: Often offer member rates
Remember: These templates are starting points. Always customise for your specific practice and seek professional legal advice when needed, especially for complex situations or higher-value contracts.